Privacy Policy

Last Updated: October 15, 2023

1. Introduction

At Professional Tools Canada ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [travel-secretwhisper.com] or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (collected securely through our payment processors)

This information is collected when you:

  • Subscribe to our newsletter
  • Request information about our products or services
  • Create an account on our website
  • Place an order
  • Contact our customer service

2.2 Non-Personal Information

We may also collect non-personal information about you whenever you interact with our site, such as:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on those pages
  • Time and date of your visit
  • Referring website addresses
  • IP address

3. How We Use Your Information

We may use the information we collect from you for various purposes, including to:

  • Personalize your experience on our site
  • Improve our website and services
  • Process transactions
  • Send periodic emails regarding your orders or other products and services
  • Respond to your inquiries and provide customer support
  • Administer promotions, surveys, or other site features
  • Communicate with you about our products, services, and events
  • Monitor and analyze usage and trends

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Types of cookies we use:

  • Essential cookies: Necessary for the operation of our website
  • Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website
  • Functionality cookies: Enable us to personalize content for you
  • Targeting cookies: Record your visit to our website, the pages you have visited, and the links you have followed

For more information about our cookie usage, please refer to our Cookie Policy.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

  • To trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential
  • To comply with legal requirements, such as responding to court orders and legal processes
  • To protect our rights, property, or safety, or the rights, property, or safety of others
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

6. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

All sensitive information (such as credit card numbers) is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process your personal information
  • Whether we can achieve those purposes through other means
  • The applicable legal requirements

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify or update your personal information
  • The right to delete your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability
  • The right to withdraw your consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

10. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: